Terms & Conditions

Read our terms and conditions for appointments, services, payments, cancellations, and studio policies.

Welcome to The ENglend Hair Fixing Studio. By accessing our website, booking appointments, or using our services, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.

1. Appointments & Bookings

Appointments can be booked through our website, phone, or in person.
Clients are requested to provide accurate contact information when booking.
We recommend arriving on time for your appointment to ensure the best service experience.
Late arrivals may result in reduced service time or rescheduling depending on availability.

2. Cancellation & Rescheduling

Clients are encouraged to notify us in advance if they need to cancel or reschedule an appointment.
Repeated last-minute cancellations or missed appointments may require advance payment for future bookings.
We reserve the right to cancel or reschedule appointments due to unforeseen circumstances.

3. Payments

Payment must be completed at the time of service unless otherwise agreed.
We accept approved payment methods available at our studio or website.
Prices for services may change without prior notice.

4. Hair Fixing & Treatment Results

Results may vary depending on individual hair condition, maintenance, and aftercare.
Clients are advised to follow professional aftercare recommendations for the best results.
While we strive to deliver excellent outcomes, we cannot guarantee identical results for every individual.

5. Health & Allergies

Clients must inform our team about any allergies, scalp conditions, sensitivities, or medical concerns before treatments.
We are not responsible for reactions caused by undisclosed medical or allergy conditions.

6. Personal Belongings

Clients are responsible for their personal belongings during visits.
The ENglend Hair Fixing Studio is not liable for lost, stolen, or damaged personal items.

7. Website Usage

All content on this website, including text, images, branding, and design, is the property of The ENglend Hair Fixing Studio and may not be copied or reproduced without permission.
Users agree not to misuse the website or attempt unauthorised access to our systems.

8. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect and use your information.

9. Limitation of Liability

The ENglend Hair Fixing Studio is not liable for indirect, incidental, or consequential damages arising from the use of our services or website.
Our liability is limited to the amount paid for the service provided.

10. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Updated versions will be published on this page.

11.Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

The ENglend Hair Fixing Studio
📞 +44 7356241314
📍 Unit 5, Sovereign Gate, 308-314 Commercial Road, Portsmouth, PO1 4BL